TERMS AND CONDITIONS

1. Introduction

Welcome to Bullion Bar & Dining (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and your interactions with us, including bookings, purchases, and attendance at our venue. By accessing our website or engaging with our services, you agree to these Terms.

2. Bookings & Reservations

  • Reservations can be made online via our website or by contacting us directly.
  • Please arrive on time for your booking. We may release your table if you are more than 15 minutes late and have not contacted us.
  • Please note that all tables booked are for a 2-hour sitting period.
    10% Sunday surcharge applies 15% public holiday surcharge applies
  • Group bookings require a deposit or prepayment, depending on the size and nature of the event.
  • We reserve the right to refuse or cancel bookings at our discretion, including in cases of overbooking or suspected misuse.

3. Cancellations & No-Shows

  • Cancellations should be made as early as possible.
  • We request that you provide your credit card details as a guarantee. If you fail to show up or cancel without at least 24 hours’ notice, you will be charged a no-show fee of $15pp.
  • If you turn up on the day with less numbers than you booked for, we will still charge for the number of guests that were booked for in full based on the service chosen.
  • For group bookings or special events, cancellations prior to 14 days of the event date, a full refund will be issued. cancellations within 14 days, but greater than 7 days of the event date will forfeit the 25% deposit. If a booking is cancelled within 7 days of the event date, 100 % cancellation fee applies to the total event value of booking
  • No-shows may result in a charge or loss of booking privileges for future visits.

4. Venue Policies

  • We are a fully licensed venue. Proof of age may be required. We reserve the right to refuse service in accordance with RSA (Responsible Service of Alcohol) guidelines.
  • Management reserves the right to refuse entry or service to any guest at their discretion for reasons including, but not limited to, intoxication, disruptive behaviour, or breach of these terms.

5. Events & Private Hire

  • All private event bookings are subject to a separate event agreement.
  • Minimum spends, service fees, and cancellation terms will apply and will be confirmed in writing.
  • Any damage to the venue or property caused by guests may be subject to recovery of costs.

6. Menus & Pricing

  • Menus and pricing are subject to change without notice due to seasonal availability or other factors.
  • All prices include GST unless otherwise stated.
  • We aim to accommodate dietary requirements but cannot guarantee the absence of allergens.

7. Gift Cards & Promotions

  • Bullion gift cards are valid for 36 months from the date of issue unless otherwise stated.
  • Gift cards and promotional offers are not redeemable for cash and must be presented at the time of payment.
  • Specific terms may apply to special offers and will be stated at the point of promotion.

8. Website Use

  • The content of our website is for general information only and is subject to change without notice.
  • You may not use our website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
  • Intellectual property (including images, branding, and content) is owned or licensed by Bullion Bar & Dining and may not be reproduced without permission.

9. Liability

  • To the maximum extent permitted by law, Bullion Bar & Dining is not liable for any direct or indirect loss, damage, or injury resulting from your use of our website or attendance at our venue.
  • Nothing in these Terms limits your rights under Australian Consumer Law.

10. Privacy

Our collection and use of personal information is governed by our Privacy Policy. By interacting with us, you consent to our use of your information as described.

11. Amendments

We may update these Terms at any time by publishing the amended version on our website. Your continued use of our services constitutes acceptance of the updated Terms.

12. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Bullion Bar & Dining
Level 1, The Mint
10 Macquarie Street
Sydney NSW 2000

Phone: (02) 9239 0426
Email: reservations@bullionbaranddining.com.au